FAQs

Frequently Asked Questions:

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Got questions? We've got answers! Learn about some of the most commonly asked questions below.

Customer FAQs

Your loan will be funded once all required documents are received and processed. The funding process typically takes 24-48 hours.

Please contact our customer service department. Their contact details are in your welcome packet.

The title will be released 10 business days after payoff.

Contact your dealer right away. Cancellation is subject to your purchase agreement and state laws.

Dealer FAQs

We aim to fund within 24-48 hours once all documents are complete. Missing paperwork may cause delays.

The title will be released 10 business days after payoff.

ACH processing usually takes 2-3 business days. For any concerns about missing funds, contact your Territory Manager.

Yes, we can. Contact your Territory Manager to get started.

Payment FAQs

Lentegrity offers various convenient options for paying your Lentegrity bill. Click Payment Options to see details.

A principal reduction is a payment made directly toward the outstanding balance (principal) of your loan, which reduces the amount of interest you will pay over time.

Yes. You can make a one-time principal reduction payment online every rolling 30 days for up to $5000 or remit a check to our physical address listed below.
You’ll need to indicate that your payment is for “principal only” on the memo portion of your check.

Lentegrity, LLC
27442 Portola Pkwy
Suite 250
Foothill Ranch, CA 92610

No. Your monthly payment amount remains the same unless you refinance. However, paying down the principal faster may shorten your loan term and reduce total interest paid.

No. Recurring payments cover your regular monthly payment only.

To pay off your loan, you’ll need a payoff quote, which includes your remaining balance, any interest due, and any applicable fees as of a specific date. Payoff’s can be obtained by visiting Payoff Quote.

No. Please remit your payoff to:

Lentegrity, LLC
27442 Portola Pkwy
Suite 250
Foothill Ranch, CA 92610
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